A host you can reach by phone
Smiley Hoster was founded in 2018, because hosting a site then meant choosing between a distant server and unreachable support. We started with two rented servers and forty customers.
What we do differently
We rented two servers in a European data center and took over, one by one, the sites of customers who were tired of waiting three days for an answer. The first commitment was to answer in under fifteen minutes, and it has not changed since.
We are not a reseller running someone else's panel. The infrastructure is rented from data centers, but on-call is 100% in-house, and panel updates are written by the same team that takes the calls.
Renewal prices are shown next to promotional prices, everywhere, since day one. It is the rule that costs us the most conversions and the one we keep.
Renewal price, always visible
You know what you will pay in year two before you pay year one.
In-house on-call
Server incidents are handled by our engineers, not by a contractor in another time zone.
Public reports after incidents
Every outage over fifteen minutes gets a write-up on the service status page.